Privacy Policy
Last Updated: December 20, 2024
1. Introduction
Welcome to Optimate ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our food tracking application. This Privacy Policy explains how we collect, use, and protect your personal information.
2. Information We Collect
2.1 Information You Provide
- Profile Information: Name, age, date of birth, gender, height, weight (starting, current, and goal), and monthly weight goals
- Food Diary Data: Food entries, meal photos, nutritional information, calorie intake, and macronutrient tracking
- Exercise Data: Physical activity logs and exercise calorie bonuses
- Preferences: Language, theme, and unit preferences (metric/imperial)
- Feedback: Any feedback or communications you send to us
- Account Information (Future): When we introduce user accounts, we may collect email address, password (encrypted), and account authentication data
2.2 Automatically Collected Information
- Device Information: Device type, operating system, and app version
- Usage Data: How you interact with the app and features you use
2.3 Camera and Photos
- We request camera permission to allow you to photograph your meals for food tracking
- Photos are primarily stored locally on your device. When you use AI analysis features, photos are temporarily sent to our AI service providers for processing
- You can choose photos from your gallery or take new photos
3. How We Use Your Information
We use your information to:
- Provide and improve our food tracking services
- Calculate calorie and macronutrient goals based on your profile
- Analyze food photos using AI to estimate nutritional content via Google Vertex AI, Qwen, and OpenAI services
- Track your weight progress and provide insights
- Personalize your app experience (themes, language, units)
- Respond to your feedback and support requests
- Improve app functionality and user experience
4. AI and Third-Party Services
We use artificial intelligence services to help analyze your food photos and provide nutritional estimates:
- We use Google Vertex AI, Qwen, and OpenAI to analyze food photos and estimate nutritional information
- Food photos may be sent to these services for analysis when you use the AI features
- These services process images according to their own privacy policies:
- We do not sell or share your personal data with third parties for marketing purposes
- AI analysis is optional - you can always enter food data manually without using camera features
5. Data Storage and Security
- Local Storage: Your personal data, food logs, and weight tracking information are stored locally on your device using secure storage mechanisms
- Cloud Storage and Accounts: Currently, we do not require user accounts and do not store your data in the cloud. In the future, we may offer:
- Optional user account creation for enhanced features
- Cloud backup and sync capabilities
- Multi-device synchronization
These features will be optional and require your explicit consent before activation.
- We implement industry-standard security measures to protect your data
- However, no method of transmission over the internet is 100% secure
6. Data Retention
- Your data is retained locally on your device as long as you use the app
- You can delete individual food entries at any time within the app
- Currently, you can delete all your data by uninstalling the app from your device
- When we introduce user accounts in the future, we will provide an in-app "Delete Account" feature that will permanently remove all your data from our servers
- Photos sent to AI services are not retained by us and are processed according to each service provider's data retention policies
7. Your Rights
You have the right to:
- Access: View all data stored in the app at any time
- Correction: Update or correct your personal information within the app settings
- Deletion: Delete your data by clearing app data or uninstalling the app
- Data Portability: Currently, data is stored locally and can be accessed through your device
- Opt-out: You can choose not to use AI analysis features and enter food data manually instead
8. Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@optimateai.co.
9. International Users
Our company is based in Hong Kong. If you are located outside Hong Kong, please note that when you use AI features, your food photos may be transferred to and processed by our AI service providers (Google, OpenAI, Qwen) according to their respective privacy policies and data processing locations. By using our app, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. Continued use of the app after changes constitutes acceptance of the updated policy.
11. GDPR Compliance (For EU Users)
If you are in the European Union, you have additional rights under GDPR:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise these rights, please contact us at support@optimateai.co.
12. CCPA Compliance (For California Users)
If you are a California resident, you have rights under CCPA:
- Right to know what personal information we collect
- Right to delete personal information
- Right to opt-out of sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your rights
13. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
- Email: support@optimateai.co
- App Feedback: Use the "Send Feedback" feature in the app settings
© 2024 Optimate AI Limited. All rights reserved.